Refunds & cancellation.
Use the provider on your receipt. Your mandatory consumer rights always apply.
Larpit is in early access. Private camera-match testing remains invitation-only and 18+. Digital purchases are available only where enabled in checkout. The product, price and billing provider are shown before payment.
Web purchases through Paddle
Paddle is the merchant of record for web payments. Request a refund using the support link in your receipt or Paddle buyer support. Include the transaction reference, product and reason. Never send a password or full card number.
Eligibility follows Paddle’s Refund Policy and applicable consumer law. Immediately delivered or used digital items may have limited refund eligibility. This does not remove rights for faulty or misdescribed products, or statutory withdrawal rights where applicable. A request does not guarantee a refund.
Cancel a subscription
Use the Paddle customer-portal link in your receipt or Paddle.net to cancel renewal. Cancellation takes effect at the end of the paid billing period and prevents future renewal charges. Cancellation is separate from a refund request. Account deletion does not cancel a subscription.
Apple purchases
Request an Apple purchase refund at reportaproblem.apple.com. Apple determines eligibility. Manage or cancel Apple subscriptions in your Apple account settings. Paddle cannot refund an Apple transaction.
Digital delivery and missing purchases
LC packs and Plus are delivered to your signed-in Larpit account after verified payment. If a purchase is pending or missing, check its status and use the billing-support route above before purchasing again. Test transactions never charge real money or grant production rewards.
See products and pricing, Terms and the Support center.